Who we are
We are the Centre for Sustainable Energy. Our address and registered office is St James Court, St James Parade, Bristol BS1 3HL. Our charitable purpose is to help people and organisations from the public, private and voluntary sectors meet the challenge of rising energy costs and climate change. We are registered charity 298740, and registered company 2219673.
How we collect information
On this website we only collect personal information of people signing up to use the website for a Green Open Homes event. We collect only the information needed to carry out this service and we do not contact people for any reason other than regarding this service.
Organisations that sign up can upload details about homes taking part in their events. It is a condition of registering an event that event organisers acknowledge that they are responsible for gaining householders' permission to include their home and to meet all other legal and data privacy obligations. The information is removed from the site two years after the event has taken place.
Your information will be stored a Memset web server and on our own backup copy. We may also store your information in a digital format and on paper at our offices. We will keep your information secure by taking appropriate technical and organisational measures against its unauthorised or unlawful processing and against its accidental loss, destruction or damage.
You have a statutory right to see a copy of the information we hold about you on payment of a fee, which is currently £10. Requests must be made in writing to the CSE office at the address stated in ‘Who we are’ above. If you wish to be removed from the database, contact us on [email protected].
With whom we may share your data
This website was developed by CSE; the information we hold is subject to the requirements of the Freedom of Information Act 2000 (FOIA) and may be disclosed under the FOIA.
We will give third party suppliers who supply services to us (for example, as part of hardware or software maintenance) or who process information on our behalf (such as a hosting company) incidental access to your information. We will disclose your information to enforcement authorities if asked to do so, or to a third party in the context of actual or threatened legal proceedings. CSE strictly respects the privacy of its users.
Further information about data protection issues including the Register of Data Controllers can be found at www.informationcommissioner.gov.uk.
If you have any queries about the information we hold on you, please contact CSE on 0117 934 1400 or visit our contact us page and send an email. If you have a complaint or an issue to raise, please contact the CSE office above.
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